Booking Policies

• By making a booking, you warrant that you are over the age of 18, and that all information given by you to SleepOver is accurate, true, and correct.
• SleepOver accepts no liability for the accuracy and / or completeness of the information provided, and does not accept liability for any loss or damage which may arise therefrom.
• If you are using this site on behalf of any entity you represent, you warrant that you are authorised to accept these Terms on such entity’s behalf. If your entity has existing credit facilities with SleepOver, and such booking is made on these credit terms, SleepOver will accept the standard form of guarantee from the entity to secure the booking (e.g. voucher, order, or company letter from authorised personnel).
• ‘’Same day arrival (walk-in)’’ bookings can be made at the relevant SleepOver where payment can be made by credit card or cash at the relevant rate applicable inclusive of all taxes and levies.

• Published rates are valid for online bookings only.
• Rates are inclusive of the prescribed value added tax (VAT) and exclusive of tourism levy.
• Website rates are nett and non-commissionable.

• This booking is for pre-arrival bookings, and is confirmed only when full payment by credit card is received.
• This site has an operational payment gateway and any credit card supplied will be charged immediately.
• You agree that the transaction constitutes an electronic transaction as defined in the Electronic Communications and Transactions Act 2002 (as amended) and that a binding agreement has been concluded between SleepOver and you in terms of which you authorise SleepOver to deduct from, or to debit, the credit card with the amount owing for services rendered or to be rendered and that your written signature shall not be required for authorisation purposes.
• All successful transactions credited to the reservation number will be reflected on the guest’s tax invoice on departure.

• Cancellation and refund policies depend on your booking timeframe and rate plan, and are also related to the booking engine used to book your accommodation (if not done directly via this website).
• Please refer to your booking confirmation or contact us for more information.

• Rooms are configured in accordance with the Occupational Health and Safety Act and allocated as per company policy.
• The room occupancy may not exceed the number of guests booked, and each room may not exceed 4 guests.
• SleepOver reserves the right to allocate and charge for additional rooms on registration due to incorrect bookings made on the reservation.
• Signage detailing rules and information pertaining to a particular SleepOver unit is deemed to be incorporated into these terms by this reference.

• The guest will be required to register on arrival to receive their room key, and accept the Terms and Conditions of Residence and liability for all damages arising from such related occupancy.
• Guests will be required to produce valid identification (ID card / book or passport) on check-in, of which a copy will be made.

Check-in time will be 14:00 and check-out time will be 10:00.

Earlier check-in and late check-out will be subject to room availability, and must be arranged directly with the unit concerned.

Smoking is not allowed in rooms or public toilets. Smoking is only allowed in designated areas.

• All facilities are used by you and members of your party at your own risk.
• SleepOver does not warrant the safety of any person on any part of the premises, nor does it accept liability for any loss or damage suffered by guests.
• You agree to indemnify SleepOver against any claims arising out of your use of this site or the use of any of our facilities.
• Cleaning and security services may be provided to SleepOver by third party contractors, and accordingly guests indemnify SleepOver against any loss, damage, death, or injury caused by any act of omission of such third-party contractors.
• Notwithstanding anything to the contrary in these terms, SleepOver's maximum liability:

a) For any loss or damage to property is limited to R500 per claim or series of claims arising from the same event in any one year.

b) For any injury or death is limited to R2 000 000 per claim or series of claims arising from the same event in any one year.

Any rights not expressly granted herein are reserved.

• By booking via our website, you agree that our terms are applicable to you and the parties you represent.
• These terms constitute the entire agreement between the parties, shall be governed by South African law, and you submit to the jurisdiction of the South African courts in respect thereof.
• No indulgence shall be, or be deemed to be, waiver of any of these terms, and no waiver of any breach shall operate as a waiver of any continuing of subsequent breach.
• SleepOver reserves the right, in its sole discretion, to refer a dispute to alternative dispute resolutions forums, such as mediation or arbitration.
• Delay or failure to comply with or breach any of these terms and conditions, beyond the reasonable control of the party so failing, will not be deemed to be breach of these terms and conditions nor will it subject either party to any liability to the other.